These instructions are meant to be a guide to assist you in registering for the Prometric exam. If you follow them exactly, you should be able to register with no issue. If you have questions while registering for the Prometric exam, please email administration for assistance.
1) Go to Google.com and type in “CT CNA Prometric” and click on the first link. Or, you can copy and paste the link below:
https://www.prometric.com/en-us/clients/nurseaide/pages/ct.aspx
2) Click on” Candidate Resource” then “Online Application”
3) Click on “Register New User”
*If you don’t receive an email from Prometric within 5 minutes, you need to make a new GMAIL email account. Please do not use AOL.com, Hotmail, or Outlook. Only Yahoo and GMAIL work well with this process.
4) If you have difficulty creating a password due to their strict password rules, you can use
“ Nemi12345!”
5) Once you receive the email from Prometric, please click the activation link and sign in.
Note: If your email is hooked up to your mobile device just click on the activation link in the email and then go back to the page below to sign in.
6) After signing in, click on “submit new application” located at the bottom right of the page.
7) Select “Connecticut Registration “.
8) Fill in all the requested information.
Note: when entering your birthday, you have click the little calendar to select the date. **Your full SSN is REQUIRED even though it does not have an asterisk. The process will take much longer if you do not include it in your application.
9) Part B- Click on Written Test and Clinical Test ($138.00)
Note: If you are a Healthcareer Academy Student, please reach out to them about payment for the exam.
10) Click on Credit card- No money orders or Cashier checks, they will slow down the process for you and delay being scheduled.
11) Part C- Click on New Nurse Aide
12) Part D- Click on the little microscope and a new window will pop up behind your current webpage. On this page, type in “Northeast Medical Institute” and select Search. The correct code number is “99029CT”. Be sure to input your Training Completion Date by clicking on the little calendar on the right side and adding the date found on your CERTIFICATE OF COMPLETION.
Training Instructor Name: Gerald Roberson
Instructor Title- CNA Instructor
You do not have to complete anything else in this section since they are not required fields.
13) Part E- Click on “In Regional Testing” and then choose your preferred testing site. DO NOT SELECT DERBY, THEY ARE CLOSED.
14) Part G- Click “I Agree”
15) Release Statement “ I Agree”
Go to the bottom and click “Submit”
If it does not submit, or it times out, you may have to re-do the whole exam registration process.
Please write down the confirmation number it gives you at the end of the application once it is successfully submitted.
Prometric should charge you for the exam within 48 hours (be sure to check your bank account to verify that the money was taken out) and then give them a call at 866-499-7485. Choose Option 9 on the menu to check on the status of testing and when your exam will be scheduled.
***Please keep in mind, we are NOT Prometric, nor do we have access to their scheduling system, so we cannot see upcoming test dates or available testing slots. All questions regarding Prometric scheduling should be directed to them at the 866 number listed above.